Culture and Business

Why does culture matter?
Culture’s greatest impact is on relationships and communication. It affects our perceptions…and it affects their perceptions. In the business world, this is important because successful relationships with clients and partners directly impact the bottom line. If your organization is seeking greater success with clients, partners, employees, or stakeholders around the world, LCW can help.

What can be done?
Cultural competency training, whether culture-specific or culture-general, allows everyone in your organization to work and interact more effectively with diverse populations locally, and broad populations globally. You learn to understand attitudes and behaviors and how to leverage that understanding to achieve your organization’s goals.

Localizing the learning programs you provide multicultural employees raises the relevance of those trainings and allowing for greater success in communicating your message. If it matters to you that global audiences truly “get” your message, you need to do everything possible to make your message “for them”, which often times is more than simply translating a handout or overhead.

LCW has made a difference with businesses whose goals have included:
Developing and implementing a competency based cross-cultural/diversity curriculum to improve the service quality among thousands of employees for a global outsourcing firm, starting with the most senior leaders.
 • Increasing productivity issues among global, virtual teams.
Globalizing international compliance learning and communication initiatives on 4 continents.
Communicating more effectively with non-English speaking employees.
Preparing outbound staff for overseas assignments or major international meetings.

Whether you are a Fortune 100 or a Fortune 100,000, our training and development programs can help you build success and improve communication across cultures.