Organizational training and human development initiatives are important factors in the success of any organization. Measuring the value of such initiatives, however, is often a difficult process--this is especially true with intercultural services, when the skills and knowledge may be seen as subjective and hard to quantify.
At LCW, we measure our impact with two things in mind: immediate (post-program) results for the participant, and longer term effectiveness that results in improved performance for both the participant and the larger organization. Our objectives tie directly to developing leaders who can apply what they learn to building relationships, communicating during group process, and solving problems among diverse teams.
Personal Impact:
Was the participant's training experience valuable and enjoyable, while providing an opportunity to apply the new information?
Professional Impact:
Did the participant perceive a transfer of skills and/or knowledge?
Local Impact:
Is the participant able to better function in his/her position?
Do co-workers and host country counterparts perceive a change or an improvement?
Global Impact:
Do others elsewhere in the global organization perceive a change or an improvement in the participant's actions, attitudes, or interactions?
Organizational Impact:
Does the organization benefit from the improved performance at a personal, departmental, and global level?
At LCW, we are confident that the impact will be significant on both a personal and professional level for those who participate in our programs and services. Whether you are concerned with complex ROI or
simply employee satisfaction, our programs bring results.
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