Rebecca Parrilla, Manager of Intercultural Learning & Development
Rebecca brings to LCW a lifetime of intercultural experience as well as a wealth of expertise with consulting services and learning programs for multi-cultural audiences. A native English- and Spanish-speaker, she has lived for extended periods in Asian (China), Latin American (Puerto Rico), and North American (U.S.) cultures. Rebecca joined LCW after spending twelve years consulting within the global banking industry and, more recently, leading education programming in Shanghai for two years at the university level. Rebecca leads the design and implementation of intercultural development programs at LCW, supporting organizations in their goals to incorporate cross-cultural competencies into their worldviews and inclusive behaviors into their workflows.
Rebecca's specialty is preparing client organizations to succeed in cross-cultural settings by building cultures of inclusion--starting at the executive level. She helps top leaders assess, understand, and build out plans for addressing their biases and blind spots with regard to culture and difference. She also helps them set clear priorities and direction for their business, around leveraging diversity and inclusion to drive innovation and growth at a global level.
In her leadership role with LCW, Rebecca also supports global managers, diverse teams, and traveling subject matter experts with the implementation of LCW's growing body of highly acclaimed Intercultural Development Programs including Navigating CulturesTM, an intercultural competence foundational program, culture-specific programs such as Working & Communicating Effectively with the U.S.TM, regional overviews of Latin America, the Middle East, and Asia Pacific, Engaging LGBT EmployeesTM, Managing a Diverse WorkforceTM, and Virtual Performance ManagementTM, a program delivered via the Adobe Connect virtual learning platform which addresses the challenges of managing remote, distributed cross-cultural teams.
Rebecca is certified to administer and interpret Intercultural Development Inventory® (IDI®) and continues to explore best practices in global organizations through avenues such as the Intercultural Communication Institute and the Workplace Learning and Performance Institute of the ASTD. She is also a member of the Society for Intercultural Education Training and Research (SIETAR) and regularly presents in its annual conferences, both in the U.S. and at its global Congresses. Rebecca’s clients include John Deere, Parker Hannifin, Allstate, General Mills, JP Morgan Chase, Monsanto, NASDAQ OMX, Hospira, the Project Management Institute, Boston Scientific, General Mills, Discover, Aon Hewitt, the Chicago Fed, the University of Chicago's Booth School of Business.
She is also an expert on the nexus point between global diversity and the culture of the LGBT community (Lesbian, Gay, Bisexual and Transgender) -- both inside the U.S. and globally. She has spoken at Out & Equal and she is co-author of Cultural Detective®: LGBT (Lesbian, Gay, Bisexual, Transgender), one of a library of training tools used by many organizations for intercultural competency training, teambuilding and coaching. She is co-author of the LGBT version of the training tool Cultural Detective®, used by many professionals and companies for intercultural competence training, teambuilding and coaching.
Rebecca’s expertise in intercultural competence, global diversity, and cultural values benefitted from over a decade consulting in the global banking industry with ABN AMRO in Chicago, where she worked with clients in the U.S., Latin America, Europe, Asia and Australia. She managed numerous, often competing priorities with ease while fostering projects' success in multi-cultural environments, across dispersed global teams. In 2004, Rebecca exited banking to pursue a full-time teaching position at Shanghai Dian Ji University in China, where she remained for two years, developing and delivering creative English language programming to first- and second-year students to help them succeed in one of the world's fastest growing economies. She also took over the responsibility of acting as liaison between the University's International Education College administrators and the foreign teaching staff.
Having grown up in Puerto Rico, Rebecca first moved to the mainland of the U.S.A. to attend Washington University in St. Louis and obtain a Bachelor's degree in business. She later earned an MBA in International Business from DePaul University in Chicago. Rebecca also studied Italian business best practices in companies such as the Four Seasons Hotel (Milan) and Whirlpool Europe (Comerio) through a DePaul University-sponsored International Business Seminar. Her education is further supplemented with on-the-ground experiences in the U.K., France, Spain, Italy, Canada, Bulgaria, Hungary, Argentina, Brazil, Costa Rica, India, Australia, and much of Southeast Asia. Today Rebecca and her family reside in Chicago.